Monitoring, Evaluation and Learning

At NorthStar Consulting, we assist NGOs, INGOs, and Civil Society Organizations in establishing and implementing results-oriented and robust MEL systems for their operations and projects. We develop customized M&E frameworks that align with the specific needs and objectives of each project. By incorporating both quantitative and qualitative methods, we ensure robust data collection and analysis, allowing for accurate measurement of outcomes and impacts. In addition to system development, we offer a variety of specialized services in monitoring, evaluation, and learning.

Monitoring: NorthStar Consulting conducts systematic monitoring of portfolios, programs, and projects to track progress and ensure alignment with objectives. This involves:

  • Context Monitoring: NorthStar Consulting systematically tracks, measures, and assesses changes in power dynamics, decision-making processes, and resource distribution within the regions and communities where we operate. This enables us to gain deeper insights into program progress and understand contextual factors that either facilitate or hinder successful implementation.
  • Verification Monitoring: As a third-party monitoring firm, NorthStar Consulting offers assurance to our clients by verifying that activities are executed according to plan, particularly for projects managed remotely. We proactively identify and communicate risks related to delivery and reputation early on, enabling prompt resolution and preemptive measures to prevent potential issues.
  • Performance Monitoring: NorthStar Consulting evaluates the alignment of project delivery with established benchmarks and ensures that anticipated results are achieved. We delve into the factors influencing performance, identifying key drivers of success and barriers to effective implementation. This monitoring approach facilitates continuous improvement and informed decision-making throughout the project lifecycle.
  • Baseline Assessments: Our team conducts thorough baseline assessments to establish reference points against which project progress and success can be measured. This initial step is essential for setting realistic targets and expectations.
  • Real-Time Monitoring: We employ advanced monitoring tools and technologies to track project activities in real-time. This enables us to identify and address issues promptly, ensuring that projects remain on track and any deviations are corrected swiftly.
  • Impact Assessment: We specialize in conducting impact assessments to determine the long-term effects of projects on beneficiaries and communities. By evaluating both intended and unintended outcomes, we help our clients understand the broader implications of their work.
  • Capacity Building: At NorthStar Consulting, we believe in empowering our clients to carry out their own M&E activities. We offer capacity-building workshops and training sessions to enhance the skills and knowledge of project staff, ensuring sustainable M&E practices.

Evaluation: NorthStar Consulting conducts thorough evaluations, including rapid reviews, to assess program relevance, coherence, effectiveness, efficiency, impact, and sustainability. They prioritize stakeholder concerns and evaluate how interventions impact people’s lives. This includes:

  • Portfolio Evaluation: NorthStar Consulting conducts comprehensive portfolio evaluations that aggregate results and insights from diverse programs spanning multiple sectors. Using adaptable results frameworks and a mix of methodologies, we provide in-depth analyses to assess the overall impact and effectiveness of interventions across varied contexts.
  • Process Evaluation: Employing theories of change as a foundation, NorthStar Consulting rigorously examines the operational processes and mechanisms through which programs are designed to achieve their intended outcomes. Our process evaluations critically assess the coherence and implementation fidelity of these pathways, identifying gaps or inconsistencies to optimize program delivery and impact.
  • Outcome Evaluation: Guided by theories of change, NorthStar Consulting scrutinizes the intended pathways and mechanisms through which programs are expected to produce specific outcomes. Through systematic evaluation, we assess the actual attainment of these outcomes, identifying causal relationships and recommending adjustments to enhance program effectiveness and sustainability.

Learning: NorthStar Consulting facilitates organizational learning by translating monitoring and evaluation insights into actionable recommendations. This includes:

  • Customized Learning Approaches: Tailoring learning strategies to meet the specific needs and priorities of organizations and stakeholders.
  • Real-Time Insights: Providing timely feedback and recommendations to address emerging challenges and enhance program effectiveness.
  • Capacity Building: Strengthening stakeholders’ abilities to apply lessons learned and improve program implementation and management.

What we offer under our MEL portfolio:

  • Learning solutions
  • Monitoring and Evaluation System Development
  • Qualitative data collection and analysis (e.g. Key Informant Interviews or Focus Group Discussions)
  • Quantitative data collection and analysis
  • Third party monitoring (spot checks, verifications and performance)
  • Theory of Change analysis
  • Results Framework analysis
  • Contribution analysis
  • Impact, process and portfolio evaluations
  • Experimental and quasi-experimental techniques
  • Participatory methods including outcomes harvesting
  • Case studies

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